El Pollo Loco, pronounced “L Po-yo Lo-co” and Spanish for “The Crazy Chicken,” is the Philippines' leading quick-service restaurant chain specializing in flame-grilled chicken (the healthiest chicken in town).
El Pollo Loco’s long-term success stems from the unique preparation of its award-winning “pollo”-- fresh chicken marinated in a special recipe of herbs, spices and citrus juices passed down from the founding family. The marinated chicken is then flame-grilled, hand cut and served hot off the grill with warm tortillas and a wide assortment of side dishes.
Through the years, El Pollo Loco has demonstrated a strong commitment to menu innovation, introducing a wide variety of fresh flavorful entrées inspired by the kitchens of Mexico. Along with meals featuring its famous citrus-marinated, flame-grilled chicken, El Pollo Loco favorites now also include made-to-order signature grilled burritos, The Original Pollo Bowl®, Pollo Salads, Tacos al Carbon, quesadillas, Chicken Tortilla Soup and more.
Today, El Pollo Loco Philippines is the nation’s most promising chicken leader with restaurants in Mandaluyong City, Pasay City, and Quezon City.
The chain is expanding nationwide and bringing its delicious fresh, natural flame-grilled chicken and fresh Mexican entrées to people across the nation.
Head Office - 637 Citadel Lines Building, Bonifacio Drive, Port Area, Manila Philippines
Existing Branch:
SM Megamall - Mandaluyong City
SM Mall of Asia - Pasay City
SM Mall of Asia - Pasay City
Telus Building - Araneta Center, Cubao Quezon City (under construction)
Contact Persons:
General Manager - Ms. Amelia S. Dela Rosa (02-812-7711)
Finance and Admin. Manager - Mr. Hector U. Santos Jr. (02-851-4114)
Store Manager of SM Megamall Store - Mr. Armando B. Azurin (02-633-4977)
Store Manager of SM Mall of Asia Store - Mr. Richard M. Ramos (02-556-0574)
I would like to complain about the major disservice ,discourtesy and duplicity of the cashier Joshua Ligan & Kitchen OIC Donna Samonte! We ordered for PLM 12 or#0000022290 term 4 around 7:30 actual punching in register was 7:48pm.After punching in Joshua said the deserts were no longer available.I asked why we wasted time ordering about an item that's NOT available? I asked for the mgr who was roaming in the kitchen immersed in paperworks why he had to bait us into ordering and trying to switch our choices with something else?The OIC said it's now suddenly available! With all the ruckus both were insultingly smirking! With this rotten attitude I almost hit the roof I was so ashamed and pissed off about this incident to think I brought my sister and US Army Lieutenant bro-in-law to this establishment hoping to get a good experience from the Philippines! I told the OIC what kind of training Joshua had as its misinformation and uncivilized attitude and conduct unbecoming even for the OIC who shld be monitoring instead of doing paperworks in front of the customers that early in the evening they shldn't be pre-closing! Jhay R the dining crew was the only one who saved the day by being attentive to our other needs at the dining but Joshua & the OIC gave the worst impression ever about what El Pollo Loco was all about! Pls update me about what sanctions you will give to these two! My main e-mail is rileyfin007@yahoo.com
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